SaaS Use Cases
How SaaS products integrate BoardAPI to add visual collaboration features.
Project Management Tools
The Challenge
Modern project management tools face consistent demands from their users:
- Clients request Miro-like functionality for visual planning
- Building a whiteboard feature from scratch = 6+ months + $50k+ investment
- Can't afford a dedicated team just for this feature
- Need to maintain focus on core product development
The Solution
Embed BoardAPI via iframe + API integration to add visual collaboration in days, not months.
Integration Example:
// Create board when project is created
const board = await boardapi.boards.create({
title: `Project: ${project.name}`,
whiteLabelDomain: 'boards.yourapp.com'
});
// Embed in your UI
<iframe
src={board.embedUrl}
width="100%"
height="800px"
frameborder="0"
/>White-Label Setup:
// Configure branding
const board = await boardapi.boards.create({
title: project.name,
config: {
branding: {
hide_logo: true, // Remove BoardAPI logo
primary_color: '#2196F3', // Your brand colors
custom_domain: 'boards.yourapp.com'
},
metadata: {
project_id: project.id,
company_id: user.company_id
}
}
});Sync Changes Back:
// Listen to webhooks for real-time sync
app.post('/api/webhooks/board-updates', (req, res) => {
const { event, board_uuid, data } = req.body;
if (event === 'object.moved') {
// Update task status in your system
Task.find(data.task_id).update({
status: data.new_column
});
}
});Results
Real impact for SaaS companies integrating BoardAPI:
- Time to market: 2 weeks vs 6+ months
- Development cost: $99/mo vs $50k+ upfront + maintenance
- Team focus: Engineers stay focused on core product
- Monetization: Charge as premium feature ($19-49/mo add-on)
- Customer satisfaction: Deliver requested features fast
Key Features
Learn more about the features that make this possible:
Consulting Platforms
The Challenge
Consulting and coaching platforms struggle with remote client workshops:
- Video calls alone don't capture ideas effectively
- Clients need visual frameworks for strategy sessions
- Consultants waste time recreating templates for each client
- No persistent visual workspace between sessions
The Solution
BoardAPI provides white-labeled visual workspaces for consultants with reusable templates.
Workshop Setup:
// Create workshop board from template
const workshop = await boardapi.boards.create({
title: `Strategy Session: ${client.company}`,
template: 'strategy-canvas', // Pre-built template
config: {
presenterMode: true, // Consultant leads
metadata: {
consultant_id: consultant.id,
client_id: client.id,
session_type: 'strategy'
}
}
});
// Generate client access link
const clientLink = await boardapi.boards.createAccessLink(workshop.uuid, {
role: 'participant',
expires_in: '7d'
});Template Library:
// Save successful workshop as template
await boardapi.templates.create({
source_board: workshop.uuid,
name: 'SWOT Analysis Framework',
category: 'strategy',
metadata: { created_by: consultant.id }
});
// List consultant's templates
const templates = await boardapi.templates.list({
owner: consultant.id
});Results
- Session efficiency: 2x more ideas captured per session
- Client satisfaction: Visual deliverables they can reference
- Recurring revenue: Clients pay for ongoing workshop access
- Brand consistency: White-labeled boards under your domain
Key Features
- Presenter Mode — Lead workshops effectively
- Templates — Reusable frameworks
- White-Label — Your brand, your domain
Design Collaboration
The Challenge
Design tools and agencies need client feedback workflows:
- Miro is expensive for per-project use ($500+/mo)
- Clients struggle with complex design tools
- Feedback gets lost in email threads
- Need visual moodboards and annotations
The Solution
Embed lightweight visual collaboration for design reviews and moodboards.
Client Review Board:
// Create review board for design project
const reviewBoard = await boardapi.boards.create({
title: `Design Review: ${project.name}`,
config: {
objectTypes: ['sticky-note', 'comment', 'image'],
permissions: {
guests: ['view', 'comment'], // Clients can only comment
hosts: ['all'] // Designers have full control
}
}
});
// Upload design mockups
for (const mockup of project.mockups) {
await boardapi.objects.create(reviewBoard.uuid, {
type: 'image',
data: { url: mockup.url, title: mockup.name },
position: { x: mockup.index * 400, y: 100 }
});
}Moodboard Creation:
// Create collaborative moodboard
const moodboard = await boardapi.boards.create({
title: `Moodboard: ${project.name}`,
config: {
objectTypes: ['image', 'color-swatch', 'sticky-note'],
background: 'grid'
}
});
// Share with client for inspiration gathering
const clientLink = boardapi.boards.createAccessLink(moodboard.uuid, {
role: 'editor', // Client can add references
name: client.name
});Results
- Feedback speed: Real-time vs email back-and-forth
- Context preserved: Comments attached to specific designs
- Client collaboration: Clients feel involved in the process
- Cost: $99/mo vs $500+ for Miro Business
Key Features
- Real-time Cursors — See who's viewing what
- Custom Objects — Color swatches, annotations
- Guest Access — No registration for clients
Customer Success & Onboarding
The Challenge
SaaS companies struggle with customer onboarding:
- Zoom calls lack interactivity
- Documentation is dry and often ignored
- Hard to personalize onboarding for each customer
- No visual record of setup decisions
The Solution
Interactive onboarding boards with step-by-step Frames.
Onboarding Workspace:
// Create personalized onboarding board
const onboarding = await boardapi.boards.create({
title: `Welcome to ${app.name}: ${customer.company}`,
template: 'customer-onboarding',
config: {
frames: true, // Enable step-by-step navigation
metadata: {
customer_id: customer.id,
csm_id: csm.id,
plan: customer.plan
}
}
});
// Pre-populate with customer data
await boardapi.objects.create(onboarding.uuid, {
type: 'info-card',
frame: 'welcome',
data: {
title: `Welcome, ${customer.name}!`,
content: `Let's set up your ${customer.plan} account...`
}
});Progress Tracking:
// Track onboarding progress via webhooks
app.post('/webhooks/board-events', (req, res) => {
const { event, data } = req.body;
if (event === 'frame.viewed') {
// Update onboarding progress
Customer.find(data.metadata.customer_id).update({
onboarding_step: data.frame_name,
onboarding_progress: data.frame_index / data.total_frames * 100
});
}
if (event === 'object.completed') {
// Mark checklist item as done
OnboardingTask.find(data.task_id).complete();
}
});Results
- Onboarding completion: 85% vs 40% with docs alone
- Time to value: 3 days vs 2 weeks
- Support tickets: -60% during onboarding
- Customer satisfaction: Interactive > passive
Key Features
- Frames — Step-by-step guided flow
- Webhooks — Track progress in your CRM
- Custom Objects — Checklists, info cards
Real-World Example: TaskPro.ru
Company: Russian Asana/Trello alternative Size: 5,000+ company clients Challenge: Competitors added visual boards, losing customers
Integration Approach:
- Menu Item: Added "Visual Board" tab in their navigation
- iframe Embed: Embedded BoardAPI boards per project
- Task Sync: Bidirectional sync between their tasks and board objects
- White-Label: Custom domain
boards.taskpro.ruwith their branding
Code Snippet:
// Laravel backend - create visual board for project
public function createVisualBoard(Project $project) {
$board = WhiteboardAPI::createBoard([
'title' => $project->name,
'config' => [
'objectType' => 'task-card',
'branding' => [
'hide_logo' => true,
'primary_color' => '#2196F3', // TaskPro brand color
],
'metadata' => [
'project_id' => $project->id,
'company_id' => auth()->user()->company_id,
]
]
]);
// Sync existing tasks to board
foreach ($project->tasks as $task) {
WhiteboardAPI::createObject($board->uuid, [
'type' => 'task-card',
'data' => [
'title' => $task->title,
'priority' => $task->priority,
'assignee' => $task->assignee->name,
'task_id' => $task->id,
],
'position' => ['x' => 100, 'y' => 100]
]);
}
return $board;
}Business Impact:
- Revenue: $99/mo cost → $50,000/mo revenue ($10/mo × 5,000 companies)
- Net profit: $49,901/mo from visual boards feature
- Customer retention: Stopped churn to competitors
- Development time: 2 weeks instead of 6+ months
Why BoardAPI for SaaS?
vs Building In-House:
| Aspect | BoardAPI | Build In-House |
|---|---|---|
| Time to launch | 2 weeks | 6+ months |
| Upfront cost | $0 | $50k+ |
| Monthly cost | $99-499 | $5k+ (team) |
| Maintenance | Zero | Ongoing |
| Updates | Automatic | Manual |
| Scaling | Built-in | Your problem |
vs Other Embeddable Solutions:
- White-label: True white-label (custom domain, no branding)
- API-first: Full programmatic control
- Custom objects: Register your own object types
- Stateless users: No forced registration for end-users
- Price: $99/mo vs $500+ for Miro Business
Getting Started
Quick Start Steps:
- Sign up for Professional plan ($99/mo)
- Get your API key from dashboard
- Follow the API Integration Guide
- Set up White-Label domain
- Implement Webhooks for sync
Need Help?
- Check our Integration Examples
- Read API Documentation
- Contact sales@boardapi.io for enterprise solutions